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Motorola g7 Play won’t update nor upgrade to Android 10

Discussion in 'Android Help' started by Antonio Salazar, Dec 15, 2021.

  1. Antonio Salazar

    Thread Starter

    I got a used Motorola g7 play 32gb on ebay, it’s all working fine (I tested everything with Phone Doctor Plus), only that it comes with Android 9 and on update settings it offers to update to “PPW29.98-66”, but it won’t update “Unsuccessful software update”.

    I’ve cleared the cache and then reset to factory settings, same problem.

    Is there any way to force an upgrade to Android 10 with a cable or something?

    According to this test I did, the phone isn't rooted or anything. My WIFI is good.

    Any help much appreciated

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

  3. Antonio Salazar

    Thread Starter

    ocnbrze likes this.
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!


    glad it worked.
    Antonio Salazar likes this.

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