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Support Multiple Contacts

Discussion in 'Android Devices' started by dunnlavitz, Dec 1, 2009.

  1. dunnlavitz

    dunnlavitz Member
    Thread Starter
    5

    Nov 13, 2009
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    Does anybody else have the problem of the contacts in your address book being listed twice? Every name in my address book is listed twice with the same information on both names.

    Has anybody elses HTC Hero done this? What would be the best way to fix it?
     

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  2. lekky

    lekky Lover
    313

    Go inside your phonebook, press menu, select View.

    If for instance your google account has the same contacts as your sim/phone, and more than 1 of the tickboxes in the View menu are selected, it can give the appearance that multiple contacts are being shown, when in reality they are just coming from different sources.
     
  3. dunnlavitz

    dunnlavitz Member
    Thread Starter
    5

    Nov 13, 2009
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    That didn't seem to help any. It seems that the only contacts that are duplicates are Google contacts and both duplicates are listed as google
     
  4. nem

    nem Member
    25

    Nov 22, 2009
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    Software Support Analyst
    Belfast, N.Ireland
    If you log onto your Gmail (probably best/quicker to do on a pc) and go to contacts, then select each set of duplicates and clik on merge. Think this is somewhere at the top right of the contacts section.

    Don't have access to Gmail at the minute since i'm at work, so can't give full detail but this is how i got rid of my duplicate contacts.
     
  5. dunnlavitz

    dunnlavitz Member
    Thread Starter
    5

    Nov 13, 2009
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    I tried that route also and for some reason none of the numbers in my HTC address book are listed in my gmail account.
     
  6. nem

    nem Member
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    Nov 22, 2009
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    25
    Software Support Analyst
    Belfast, N.Ireland
    I don't believe the contacts that are stored on your phone will automatically sync back to Gmail contacts. Maybe there's an easier way of doing this, but this is what I did to initially set up:

    Connected HTC Hero to my PC, and used HTC sync to store all contacts on Microsoft Outlook.
    Deleted ALL contacts from phone.
    Exported all contacts from Outlook to a csv.
    Imported csv to GMail.
    Merged duplicates in GMail.
    Imported contacts from Google on HTC

    Now all my contacts are unique, and saved on Google only.

    Hope this helps!
     
  7. Fiezta

    Fiezta Well-Known Member
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    Mar 4, 2010
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    35
    CEO
    Maryland
    I have lot of duplicate contacts on my phone however there seems to be an app that allow you to merge duplicate contacts and also linked your contacts on facebook to your phone contacts, please does anyone remember this app or what do I have to do to merge all my contacts into one. it is very frustrating right now to have so many of the same contacts.
    Thanks
     
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