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Music/Audio app crashes every time I open another app

Discussion in 'Android Devices' started by jeffarchaic, Apr 6, 2020.

  1. jeffarchaic

    jeffarchaic Lurker
    Thread Starter

    Previously I have been able to listen to my music/podcast while using my phone for various other things without interruption to the audio. Now any time I open a second app while audio is playing it crashes my audio instantly.
    I've tried everything Google has to offer (clear cache, clear cache partition, battery saver exclusion of apps involved, etc.) to resolve this and no luck. It has become infuriating over the last few months as this is a very important function to me. ANY HELP WOULD BE GREATLY APPRECIATED!
    PS- My audio crashed when I opened this app.
     


  2. Dannydet

    Dannydet Extreme Android User

    I'd do a factory reset and move on
     
  3. svim

    svim Extreme Android User

    Is this happening with the default media player app or are you using one that you installed, and which one is it?

    You referred to doing things like clearing caches but did you also try using 'Clear data' instead? That wipes the app's configuration and settings, along with the app's cache. If the problem is due to a corrupted config file that's created a conflict with the audio, clearing just the cache isn't a solution.
     
    Dannydet likes this.
  4. Xavier Black

    Xavier Black Android Expert

    Maybe due to a system update you did..maybe an app you dl recently that's making your system unstable..you have to figure out which one is it..till then you will still having the problem..

    You can also uninstall the music app then install it back again to see if that helps..

    Perhaps changing your music app of choice..
     
    Dannydet likes this.
  5. jeffarchaic

    jeffarchaic Lurker
    Thread Starter

    Thank you everyone for the suggestions. Just a little more clarity, it's not a specific audio app that crashes. It's any audio app I'm currently using. YT Music, Play Music, Castbox, etc. So given that it's not a specific app, my only guess is it's my OS that's doing it. I'll give it another 24 hours or so trying some other things but factory reset after that. It'll probably end up being my only option.
    Thanks again everyone.
     
  6. jeffarchaic

    jeffarchaic Lurker
    Thread Starter

    Thank you everyone for the suggestions. Just a little more clarity, it's not a specific audio app that crashes. It's any audio app I'm currently using. YT Music, Play Music, Castbox, etc. So given that it's not a specific app, my only guess is it's my OS that's doing it. I'll give it another 24 hours or so trying some other things but factory reset after that. It'll probably end up being my only option.
    Thanks again everyone.
     
  7. svim

    svim Extreme Android User

    Don't forget to check your backups before you do go ahead with that Factory Reset.
    But before you do, have you tried restarting your phone into its Safe Mode? When running in Safe Mode only the base Android OS gets loaded into memory so none of you installed apps gets pre-loaded during the boot process. If your audio is working OK while in Safe Mode that would indicate some app that's been installed is causing the problem. You still need to determine just which one so that can be a hassle but not as much as having to restore your account after a Reset.
    https://www.hardreset.info/devices/lg/lg-stylo-4/safe-mode/
     
    Xavier Black likes this.
  8. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    If you don't pay for YouTube it won't keep playing.
    Do you actually have physical music media?
    There are apps for that. But you'll need a music media ply. Try PowerAmp.
     

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The LG Stylo 4 release date was June 2018. Features and Specs include a 6.2" inch screen, 13MP camera, 2GB RAM, Snapdragon 450 processor, and 3300mAh battery.

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