1. Download our Official Android App: Forums for Android!

General My verizon app after gb update

Discussion in 'Android Devices' started by LinkError404, Jul 12, 2011.

  1. LinkError404

    LinkError404 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    48
    Posts:
    157
    Joined:
    Sep 3, 2010

    Sep 3, 2010
    157
    16
    48
    Male
    Md
    After updating to gingerbread last night I performed a factory data reset, everything works flawlessly except the my verizon app. It force closes every ten min or so. It wants you to update every time you open it but fails whenever you open it. It is becoming a neucense having to click ok in the force close menu box. Being that it is pre-installed bloatware I cannot uninstall to solve the issue. Anyone else having this issue?
     

    Advertisement

  2. greyhndz

    greyhndz Well-Known Member
    Rank:
    None
    Points:
    58
    Posts:
    119
    Joined:
    Jan 16, 2010

    Jan 16, 2010
    119
    12
    58
    New Hampshire
    It's not you or your phone. It's the Verizon app itself. I had the same problem and don't even try anymore.
     
  3. anguish

    anguish Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    134
    Joined:
    Dec 21, 2010

    Dec 21, 2010
    134
    6
    36
    IT bitch
    Hell's Outhouse
    Did you try updating it from the Market?
     
  4. LinkError404

    LinkError404 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    48
    Posts:
    157
    Joined:
    Sep 3, 2010

    Sep 3, 2010
    157
    16
    48
    Male
    Md
    I figured it was the app but why not start until I upgrade. And yes I did update but when you go back into the app it says upgrade available even though it is installed
     
  5. anguish

    anguish Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    134
    Joined:
    Dec 21, 2010

    Dec 21, 2010
    134
    6
    36
    IT bitch
    Hell's Outhouse
    Settings -> Applications -> Manage Applications -> My Verizon Mobile -> Clear Data

    That make any difference? Might not, but about the only other thing I can think of at the moment.
     
  6. harmless_abuse

    Rank:
    None
    Points:
    36
    Posts:
    60
    Joined:
    Jul 25, 2010

    Jul 25, 2010
    60
    6
    36
    Actively Searching
    USA
    This was an issue when I got my Dinc 2 last week. The solution (at least on Froyo) was to turn the phone off and restart it. Seemed to work fine after that. Though as anguish mentions that could also be a solution.

    Going to do my GB update today. Hopefully there are no issues. It is OTA though, so I'm confident it should work.
     
  7. vzwuser76

    vzwuser76 Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    1,152
    Joined:
    Apr 6, 2010

    I did the GB update this morning. I didn't do a factory reset or anything after (but will if problems arise). After reading this thread I tried the MyVerizon app and it worked fine. I did do it over wi-fi, so I don't know if that is the difference or not.
     
  8. LinkError404

    LinkError404 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    48
    Posts:
    157
    Joined:
    Sep 3, 2010

    Sep 3, 2010
    157
    16
    48
    Male
    Md
    restarting the phone actually worked. its been back up for about ten minutes without the force close message. I must have gotten all caught up in getting all my apps and settings back up after i factory reset. thanks for the tip.
     
  9. Harris65

    Harris65 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jul 18, 2011

    Jul 18, 2011
    1
    0
    5
    My Dinc2 is not a week old. Can't access or update My VerMobile since Gingerbread update. If it's any consolation, I found this on Verizon site:







    AnthonyTa_VZW [​IMG]
    Wireless Employee
    [​IMG]

    Posts: 98
    Registered: 06-06-2011

    0






    Re: My Verizon Mobile App Problems




    Options









    07-12-2011 03:54 PM
    Thanks to all the feedback and suggestions!

    RDakota,

    We are aware of the issue with "My Verizon" not loading properly on this particular device since the Gingerbread update and we are working diligently to provide a fix.

    Thank you, again, for your patience and service with Verizon Wireless!
    Thanks,

    AnthonyTa_VZW
    Follow us on Twitter @VZWSupport


    I'm Bummed. Keeps popping up and then not working!
     
  10. tater259

    tater259 Newbie
    Rank:
    None
    Points:
    15
    Posts:
    25
    Joined:
    May 23, 2010

    May 23, 2010
    25
    0
    15
    had the same problem. I updated then restarted the phone and it working perfect now
     

Share This Page

Loading...