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Need help transferring data from cracked screen phone to Geek Squad replacement

Discussion in 'Android Lounge' started by jmac1183, Sep 26, 2014.

  1. jmac1183

    jmac1183 Lurker
    Thread Starter

    I recently dropped my phone and cracked the glass. Only the glass is cracked, the lcd is fine. I have the GeekSquad protection through Best Buy so I went in and filed a claim. They told me they will have a replacement shipped in and that they will call me to come in an swap them out. My question is how do I transfer all of my data from the old one to the new. I want to be able to keep it exactly the same (app data, sms log, call, log etc.) How do I go about doing this. I have seen some info about using Helium but I am unsure if this will work for me because won't I need both phones at the same time to do this? The tech at Best Buy made it seem like I need to back my stuff up before going in and exchanging?

    Any info I how I can do this properly? The phone is a Note 2 BTW.


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  2. xdrc45

    xdrc45 Android Enthusiast

    Hi jmac1182,
    You could try Scary Alien's excellant AF rescue app to try and recover all of your data from from your Note 2 using his AF Rescue app... it is designed to try and recover data from device's with damaged screens.


    Give this a try and hopefully you will be able to recover the data from your note 2. Good luck! :thumbup:
    If you need any help or have any questions feel free to ask or even contact Scary Alien for further assistance.

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