This is driving me CRAZY! I just upgraded to the Galaxy S7 Edge. For some reason, one of my contacts has had their text alerts muted. When they call me, it rings just fine. I've gone into the sound settings, contact settings and nothing works. I've even changed the contact's ring tone and text alert sound. Still nothing. It all seems to be based around that mute icon next to their name. Thumbnail included I've Googled the issue and also read through the user guide and can't find a thing. Any suggestions?