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Overcome Device Protection for legitimate user

Discussion in 'Android Devices' started by paul84, Oct 4, 2018.

  1. paul84

    paul84 Lurker
    Thread Starter


    Hoping someone can help.

    Purchased a new HTC 10 from Telstra 2 years ago (it has their firmware).

    1 year ago I loaned the phone to a friend, and removed my device access from Google.

    Friend has now returned the device, but they had enabled Device Protection with their account and did not remove it. They do not remember their password, and are not the slightest bit interested in helping me.

    None of the published workarounds appear to work, and the device is still getting updates from the latest published Telstra patches - which seems very secure!

    Does anyone have suggestions on how I may resolve this? I am in Vietnam currently so have no easy access to Telstra or Australian support resources.


    philipphiri50 likes this.
  2. n0tall0wed

    n0tall0wed Android Enthusiast

    get your friend to give you the info or buy you a new phone. There is no other way around it
    Dannydet likes this.
  3. svim

    svim Extreme Android User

    I have to agree, your alleged friend should either 'remember' their password so you can reset the phone or he/she owes you some sort of compensation to replace it.
    If the device protection was just something easy to bypass/reset, it wouldn't have any purpose.
    Dannydet likes this.
  4. Dannydet

    Dannydet Extreme Android User

    Legitimate or not, as stated by earlier replies, there is no work around...
  5. today

    today Android Expert

    Life lesson learned.

HTC 10 Forum

The HTC 10 release date was May 2016. Features and Specs include a 5.2" inch screen, 12MP camera, 4GB RAM, Snapdragon 820 processor, and 3000mAh battery.

May 2016
Release Date

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