1. Download our Official Android App: Forums for Android!

General Please Help! S4 screen not responding

Discussion in 'Android Devices' started by allecto13, Jun 14, 2016.

  1. allecto13

    allecto13 Lurker
    Thread Starter
    Jun 14, 2016

    Jun 14, 2016
    I am not well-versed in the depths of tech, what I am is frustrated, trying to apply for jobs, waiting for calls....
    In using my phone this am, just checking fb and email, I went and touched an app icon - at that point, the phone froze, and would no longer respond. I didn't think much of it until I tried to turn off the screen, which resulted in nothing. Hard shutoff, restart, still won't work. Removed battery, let it cool off (figuring it had maybe gotten a bit too warm), nothing.
    Now, I have restarted several times, and it will go to the home or lockscreen, but not respond when I touch or swipe. I have a vague memory of seeing my CM Virus software saying something last night, but I don't remember what. Phone has not given a minute of trouble up until today, in over a year of having it. I am freaking out a tiny bit, and my kids & dog would appreciate me not freaking out much longer. If anyone can talk a noob through trying to figure out how to pull a Lazarus on my phone without having to pack everyone up to head out of our rural digs to an ATT store, where they probably will just shrug anyway, I would love and appreciate the assist.


Share This Page