*sigh* Hopefully you guys don't get as much of a headache out of this as I have. A month ago I got the LG Motion and signed up for MetroPCS(new customer). I use about 3-4 sites to test my speed (speedtest app and toast.net are the main ones) When I first got my phone I was getting 3-6 Mbps download speeds at home, 5-8Mbps out and about town. (It picks up about 10ish blocks away from my home).
Then around the 30th of Jan (going by history of speedtest app) my 4g download speeds dropped to .2-.5Mbps download speeds at home. Still the 5-8Mbps when driving around town away from my house. So I called Metro and they tried multiple *228 attempts. (Not sure if she tried different stuff or just tried to push the same stuff multiple times) However this did no good. They bumped me up to the next tier of tech support and the guy took all my information and said he would create an in-house ticket and have some people take a look at the network itself.
Later that night I decided to test it and the speed was back closer to normal (was sitting around the 3Mbps mark) I figured they had fixed it or were at least working on it. No dice, the next day it was back to normal. To top it off I got that wonderful text message saying I had gone over my limit (they had checked for this on the phone before hand and said everything looked fine). My cycle reset today so I turned my 4G back on (before this I had forced it into 3G thanks to your guy's postings) aaaaaaand still crap. Out of curiosity I switched it BACK to 3g and get about 2-3 Mbps.
So for me to get 3G speeds just fine, and for 4G to not work in my area but it does elsewhere leads me to think that it HAS to be a network issue of some sort right? Especially after it worked fine that night he said he was going to have them take a look at the network in my area. If it was my phone wouldn't it STILL have problems no matter where I went? I was thinking MAYBE i clicked/accepted something on accident in the hidden menus while looking around (damn these large hands of mine and accidently clicking instead of scrolling). However, that leads back to shouldn't I be having problems everywhere and not just here at home?
Sorry for the extremely long novel but I figured if I gave enough information it would make things easier to think about. I'm probably going to end up calling metro back tomorrow since my cycle reset and talk to them some more but thoughts/comments from you guys would be a GREAT help as well. Thanks guys!
Then around the 30th of Jan (going by history of speedtest app) my 4g download speeds dropped to .2-.5Mbps download speeds at home. Still the 5-8Mbps when driving around town away from my house. So I called Metro and they tried multiple *228 attempts. (Not sure if she tried different stuff or just tried to push the same stuff multiple times) However this did no good. They bumped me up to the next tier of tech support and the guy took all my information and said he would create an in-house ticket and have some people take a look at the network itself.
Later that night I decided to test it and the speed was back closer to normal (was sitting around the 3Mbps mark) I figured they had fixed it or were at least working on it. No dice, the next day it was back to normal. To top it off I got that wonderful text message saying I had gone over my limit (they had checked for this on the phone before hand and said everything looked fine). My cycle reset today so I turned my 4G back on (before this I had forced it into 3G thanks to your guy's postings) aaaaaaand still crap. Out of curiosity I switched it BACK to 3g and get about 2-3 Mbps.
So for me to get 3G speeds just fine, and for 4G to not work in my area but it does elsewhere leads me to think that it HAS to be a network issue of some sort right? Especially after it worked fine that night he said he was going to have them take a look at the network in my area. If it was my phone wouldn't it STILL have problems no matter where I went? I was thinking MAYBE i clicked/accepted something on accident in the hidden menus while looking around (damn these large hands of mine and accidently clicking instead of scrolling). However, that leads back to shouldn't I be having problems everywhere and not just here at home?
Sorry for the extremely long novel but I figured if I gave enough information it would make things easier to think about. I'm probably going to end up calling metro back tomorrow since my cycle reset and talk to them some more but thoughts/comments from you guys would be a GREAT help as well. Thanks guys!