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Samsung s8 Ugly block spot on corner does anyone has this problem??

Discussion in 'Android Devices' started by Sweet yardiegurl, Aug 13, 2017.

  1. Sweet yardiegurl

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    So it's 2 months now I have my phone any I woke up to see a half circle spot on the bottom corner of the phone. I took it to T-Mobile and they say it's in the phone im posting a pic of it any one had this problem? I contact Samsung and I had to send them the phone so they can check to see if it's a factory defect because I didn't drop it or rest anything in it...I truly not happy....
     

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  2. BAYFISHER

    BAYFISHER Well-Known Member
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    DEAD PIXEL. GET AN EXCHANGE, IT WONT GO AWAY. I HAD IT ON FIRST S8 PLUS. ITS BELOW SCREEN. if its there on white or any screen and looks like a BLACK DOT, IT DEAD PIXEL.IT IS DEFECT. I EXCHANGED MINE.
     
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  3. Sweet yardiegurl

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    Ok.Thank you.I send it back to Samsung for them to look at it. So I hope they don't tell me I need to pay $150.00 to replace it cause they sound like they had no idea what i was describing.
     
  4. BAYFISHER

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    I DID A RMA WARRANTY WITH ATT, and they said for me to prove the dot, but i didnt and when they got it back, they saw it. IF IN FACT ITS A BLACK DOT LEFT BOTTOM CORNER ON WHITE BACKGROUND, ITS DEFINITELY DEAD PIXEL AND WILL SPREAD. SAMSUNG WILL SEE IT TOO AND WILL EXCHANGE. KEEP IN MIND THEY GIVE CERTIFIED AS NEW REPLACEMENTS.
     
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  5. BAYFISHER

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    its a year warranty on it, as long as it came defective. it took me a month to notice mine. also, expect to ship it to samsung prepaid usps or fedex, they pay. and it will be gone for 3 weeks to 14 days round trip.

    I NEVER GOT A CLEAR PICTURE BECAUSE OF FLASH ON PIC WAS TAKEN.
     
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  6. BAYFISHER

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    WAS THE DOT NEAR EMERGENCY CALL ON PICTURE IF SO, MINE WAS TOO.
     
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  7. Sweet yardiegurl

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    Ok  and it's on the corner under the button u use to lock the bar in place...Thank  God I had another phone cause I had to send them the phone to inspect b4 they do anything. And yes they paid for it to send out to them. I took it to T-Mobile and they say it's in the phone and then had to call Samsung. I went to bed woke up and it appears. Sucks.....
     
  8. BAYFISHER

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    Has it been shipped back already?
     
  9. BAYFISHER

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    I HOPE ITS NOT THE EXTRA DOT ON THE NAVBAR TO THE LEFT,IF IT IS,ITS A BUTTON TO HIDE NAVBAR.AND TMOBILE.
    YOU NEVER STATED YoUR CARRIER.
     
  10. BAYFISHER

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    we would both be upset if it were a hide nav bar button.
     

Samsung Galaxy S8

Samsung Galaxy S8

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