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screen message asking whether to allow/deny location info, but when I tap nothing happens

Discussion in 'Android Devices' started by Darwinized, Nov 18, 2019.

  1. Darwinized

    Darwinized Lurker
    Thread Starter

    I have an issue where apps or websites generate the pop-up messages:
    "www. site.com" wants to use your device's location. Allow Block"
    or
    the prompt whether to allow notifications or not

    Problem is I cannot select either option. I tap, hold, double-tap, -all manner of trying to select one or the other, but it's like the Allow Block links/buttons are just text and have no function at all. In order to clear it, I hit the back button on my phone.

    I have cleared the phone temp data, cache, and did a force stop on the browser. Did not help.
    Android and all apps are at most recent updates.

    Android version: 8.1.0
    using Chrome browser
     

    Attached Files:



    #1 Darwinized, Nov 18, 2019
    Last edited by a moderator: Nov 20, 2019

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  2. markdoc

    markdoc Android Expert

    Sorry for the late reply, but I just saw your post. I have 3 suggestions:
    1. Try a different browser and see what happens.
    2. Uninstall Chrome, restart your phone and reinstall it.
    3. Update your phone to Android 9.
    Let me know it anything works.
    Good luck.
     
  3. Darwinized

    Darwinized Lurker
    Thread Starter

    No worries. I tried all that (except upgrading to Android 9), and none worked. I ended up doing a factory reset on the phone and it works OK now.
     
    markdoc likes this.
  4. markdoc

    markdoc Android Expert

    Sorry for the reset. I always hate having to do that, but glad it worked.
     

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