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General Screen suddenly went black.

Discussion in 'Android Devices' started by PageSide, May 18, 2016.

  1. PageSide

    PageSide Lurker
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    May 18, 2016
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    I have had my Turbo 2 for just a couple of months. It has worked great, until this afternoon. I was reading something and the screen just went black. I can hear it trying to give me message notifications but no signs of life from the screen.
     

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  2. Thom

    Thom  
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    Feb 16, 2011
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    Welcome to Android Forums.

    Did you ever get it wet? Did you ever have it in an area full of a lot of steam?

    Press and hold the power button. This will restart. Keep holding the power button. The logo should appear on the screen followed by a vibration. Release the power button.

    If you never see the logo before the vibration take it to where you purchased it for a replacement. They will wanbt to try a Factory Data Reset.

    ... Thom
     
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  3. PageSide

    PageSide Lurker
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    May 18, 2016
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    I don't see how it could have gotten wet without me noticing. I tried rebooting and nothing happens. Purchased from the Motorola website, so I will contact the. Thank you!
     
    Thom likes this.

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