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Slow battery charge after recent updates?

Discussion in 'Android Devices' started by blueghoti1, Jul 2, 2017.

  1. blueghoti1

    blueghoti1 Lurker
    Thread Starter

    Hi folks.

    It seems that my battery is charging more slowly after recent OS updates. I am not sure if this is a coincidence or a known issue. I'd be grateful for some advice please.

    I'm using a Galaxy S7 Edge, currently Kernel 3.18.14-11104523 Thu Jun 15

    My phone seemed to reliably fast-charge (certainly a full charge within 2 hours) until an upgrade around a month ago. Then it slowed down to requiring several hours for a charge.

    I accepted an update a few days ago. My phone charged quickly again, so I assumed the update addressed a slow charge issue. However over the last 48 hours I see the phone is back to a very slow charge again.

    My charger and charging point remained the same throughout.

    I do not believe any new apps or app settings are the cause of slow charging. (HOWEVER, as a 2nd, but related support question, I would be grateful to receive suggestions for good apps which will analyse memory usage, default start up apps, etc - I am using a paid version of AVG and am not really happy with it).

    Looking forward to suggestions.

    Many thanks,
    Chris
     



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  2. blueghoti1

    blueghoti1 Lurker
    Thread Starter


    Hello Snakeyeskm

    Thank you for the quick reply and suggestions.

    I am not sure that the cable has an issue as the fast charge did work consistently well Thu / Fri however to be on the safe side, I will attempt a colleague's cable at the office tomorrow.

    I have cleared app cache just now, and will try system cache using the method here: http://recomhub.com/blog/how-to-clear-cache-on-galaxy-s7-and-galaxy-s7-edge/ (about half way down the page under "How to clear the system cache on the Galaxy S7:") Am I at risk of losing data using this technique?

    Thanks for the tip for GSam - I have installed it and monitoring it .

    Chris
     
  3. Tate12

    Tate12 Lurker

    Hi Guys,

    My phone seems to stop playing music on its own while using spotify despite me setting it on continuous play. It feels as though it just pauses on its own. I am using a Xiaome Redmi Note 3. My internet connection also seems to drop out or freeze alot. May someone please advise me on what i should do to resolve this issue.

    Kind Regards,

    T.
     
  4. blueghoti1

    blueghoti1 Lurker
    Thread Starter

    Thanks Snakeyeskm

    I have tested a number of cables and support your assessment that the cable I was previously using was faulty. It does charge, but only overnight. I have since used others, and bought a new charger and all examples bring me back to the 2 - 3 hour expected time for a full charge. Thank you.
     

Samsung Galaxy S7 Edge Forum

The Samsung Galaxy S7 Edge release date was March 2016. Features and Specs include a 5.5" inch screen, 12MP camera, 4GB RAM, Snapdragon 820 processor, and 3600mAh battery.

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