Well, I had been poo pooing all the claims of the glass being delicate. I hate screen protectors and ripped off my Verizon screen protector after a couple weeks due to scratches and have gone without ever since. I keep the phone in a leather HTC pouch, and use it naked. It's almost never pocketed without being in the pouch. Never dropped or abused. Was cleaning it today and I'll be darned, there is a relatively deep scratch on the back arrow. Glad it's not in the viewing area but disappointing. Guess I'll go buy some protectors.