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Software installation option issue using USB

Discussion in 'Android Devices' started by DeStorm, Jun 10, 2017.

  1. DeStorm

    DeStorm Lurker
    Thread Starter

    Hi all,

    I am having an issue with my LG v10 when trying to update it.
    The phone is from Verizon, but it unlocked.
    When I connect my phone to my pc and press the USB connection option on the phone it is set on File transfer.
    Then I choose Software Installtion and auto play appears and I choose open folder to choose the Verizon SWUpgrade assistant launcher.
    I only get the option "just one" and the "always" option is grayed out.
    Once "just once" is pressed it opens autoplay and after a few seconds it disconnects and goes back to "File transfer option" and does not allow me to run the Verizon program

    How can I get this to stay put and not switch back?
    I tried different usb ports and cables, but still the same results?

    Thank you in advance
     



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LG V10 Forum

The LG V10 release date was October 2015. Features and Specs include a 5.7" inch screen, 16MP camera, 4GB RAM, Snapdragon 808 processor, and 3000mAh battery.

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