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General tech help with galaxy note

Discussion in 'Android Devices' started by stuartavo, Jan 25, 2014.

  1. stuartavo

    stuartavo Lurker
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    Can anyone help on a few issues.
    screen turns off whilst using the tablet.i have to swipe the home screen and I can then carry on as normal. Where can I find settings for this?

    When I shut the tablet down I sometimes get a different off screen.this will not turn the tablet off.i have to press the off button repeatedly un til I get the right sc reen.this then shuts down normally.whats wrong is it a software glitch?
    thanks to all the techies
     

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  2. mrteeth

    mrteeth Well-Known Member
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    Sorry I can't help. But I can offer a suggestion:

    A lot of people can't/won't help unless they know what you're talking about. I had to read and reread your post 3-4 times just to understand it. Spelling/grammatical errors aside, I still don't know what you're describing. Perhaps describing things a bit better would garner more help.

    Just sayin'
     
  3. stuartavo

    stuartavo Lurker
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    I have 2 things to correct.
    1 in normal use and even when I am typing the screen will revert back to the home screen.i have seen it time out every 20 seconds and then nothing for ten minutes
    2.when I go to turn the tablet off with the top left button sometimes I get a different off screen come up.this will not allow me to shut the tablet down.however if I press the top left button repeatedly I get the correct shut down screen and I can the shut the tablet down properly.
     
  4. mrteeth

    mrteeth Well-Known Member
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    OK. First off, are you using a cover? What kind of cover is it? Now you may think, "What does the cover have to do with anything".

    Well when I first bought mine, the previous owner included a Samsung Cover. I thought it was the orginal. It started doing some really weird things: Can't swipe down, can't reboot, different menus, etc.

    I discovered that the cover had magnets in the wrong places that did some funky things with this tablet. Removed the cover, and everything was fixed. Have had no problems since.
     
  5. stuartavo

    stuartavo Lurker
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    I've got a samsung cover on it .will try the the idea out though.
     
  6. stuartavo

    stuartavo Lurker
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    Can confirm it was the case that made it go mad and do strange things.
     
    PiscesCloud likes this.
  7. PiscesCloud

    PiscesCloud Android Enthusiast
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    Thank you for letting us know how you got on Stuart.
     

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