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Updated Moto G 3RD GEN now can't sync

Discussion in 'Android Help' started by meHarty, Feb 28, 2016.

  1. meHarty

    meHarty Lurker
    Thread Starter

    Hello Fellow android users, I wonder if you can help me.
    I have a Moto G 3rd gen and yesterday I updated the phone to Marshmallow seeing as it was offered as a phone update.
    I have a 32gb micro sd card in my phone and previous to the update I had no problems transferring music from windows media player to my phone. But now all I get is a message saying 'there is a problem 'I swipe down on the phone and select 'file transfer' the card has 29 gb free space.
    any help would be much appreciated.
    Thank you. Gary UK

  2. meHarty

    meHarty Lurker
    Thread Starter

    it's ok dear dudes i have managed to get my music on my phone via pc> MOTO G > internal storage. go into media player find target location, then drag over to my sd card.
    that will do me anyway.
    Thanks Gary

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