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usb connxn error - cant upgrade! :(

Discussion in 'Android Devices' started by SDscorch, May 14, 2010.

  1. SDscorch

    SDscorch Well-Known Member
    Thread Starter
    61

    what to do?

    any suggestions??



    i've rebooted my computer.. i've changed it from "charge only" to "hard disk"

    ??



    help?
     

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  2. SDscorch

    SDscorch Well-Known Member
    Thread Starter
    61

    nevermind... you gotta have that HTC Sync s/w on the computer
    :S


    doesn't actually SAY that anywhere - i didn't see it anyway...
     
  3. AmericanHero

    AmericanHero Well-Known Member
    38

    Nov 3, 2009
    181
    18
    38
    Have you got the latest HTC Sync? Used a different USB cable? Powered down the Hero and taken the battery out then booted back up? Just some ideas. Good luck.
     
  4. MEC2

    MEC2 Member
    15

    May 1, 2010
    23
    0
    15
    I had the same issue, downloaded the latest HTC Sync software and installed. It allowed me to install the update, but the "Sync" never worked at all, didn't even detect the Hero, and was generally useless.
     
  5. SDscorch

    SDscorch Well-Known Member
    Thread Starter
    61

    yeah.. that's what it was

    i was trying to install it from my desktop - didn't have that HTC Sync s/w on it

    the usb connection on my laptop is dodgy, it always gives that "d-dink" sound (usb unconnecting/connecting) so i wanted to do it on my desktop



    stupid thing about it was... no where does it actually SAY you gotta have that htc sync software on your computer to do the update!

    they just give that cryptic error msg


    they give you a "few" troubleshooting suggestions - make sure you have 30% charge on your battery, make sure you have a good connxn w/ the usb cable..

    how hard would it be to add "make sure you have the latest sync s/w installed - oh, and here's a link in case you don't"??



    whatever
     
  6. sagedil

    sagedil Well-Known Member
    93

    May 1, 2010
    796
    178
    93
    Laid off....sigh
    Raleigh, NC
    OK, I don't mean to come off wrong here and please, please don't take it that way.

    but....

    I am assuming you were trying to upgrade to the new link?? If so, perhaps folks who put that out figured you were smart enough to already know that. You want hand holding, then wait for the official release.
     
  7. SDscorch

    SDscorch Well-Known Member
    Thread Starter
    61

    and I don't mean to come off wrong way either, please don't take it that way...

    but phukc you d1ckweed
     
  8. sagedil

    sagedil Well-Known Member
    93

    May 1, 2010
    796
    178
    93
    Laid off....sigh
    Raleigh, NC
    Fair enough. ;)
     
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