Help Will MetroPCS replace my Spirit with a broken ratio?

[K_M]

My phone's service doesnt work at all. I call my number from another phone, and I'm not deactivated. Will they give me a new phone if I pay the extra $5.00 for warranty?

 

[bnb25]

need to call their service line and make sure the "sim" card is activated.

 

[jasonzech]

Mean you cannot make calls or receive calls?

 

[TechDad378]

Go to settings then about phone. Look for the section that says hardware version and baseband version. If it says unknown you radio is corrupted and you will need to replace the phone. Hopefully you are covered under warranty.
If you checked those 2 locations and have valid info then rooting your device and making a few tweaks will resolve the problem.

 

[Gman9831]

My phone's service doesnt work at all. I call my number from another phone, and I'm not deactivated. Will they give me a new phone if I pay the extra $5.00 for warranty?

It doesnt work like that. You would of had to sign up for insurance within 24 hours of buying the phone then you pay $5 a month and if something happens you pay the $69 deductible to get a new phone

 

[bnb25]

My phone's service doesnt work at all. I call my number from another phone, and I'm not deactivated. Will they give me a new phone if I pay the extra $5.00 for warranty?

take your phone to a corporate store. If its a manufacture issue. they will give you another phone for 10 to 15 bucks. As long as the phone is still under the manufacture one year warranty.

 

[K_M]

It doesnt work like that. You would of had to sign up for insurance within 24 hours of buying the phone then you pay $5 a month and if something happens you pay the $69 deductible to get a new phone

Yeah I know, I've been paying it since I purchased the phone. So itll be $70?

 

[Gman9831]

Yeah I know, I've been paying it since I purchased the phone. So itll be $70?

Just put in the claim pay the $69 they send you one you send the broken one back in whatever they give you.