Hello all, I'm new to posting on the forum.
I tried to purchase a Verizon hardshell case (at the Verizon store) for my Thunderbolt and they wont fit! We tried 4 cases and they wouldnt snap tight to my phone. The top corner wouldnt snap down, and if you could get it down, the diagonal corner would pop off.
A sales associate with his own Thunderbolt came over and could properly get the case to fit on his phone. I have never dropped, slammed, crunched, or put enough pressure on the phone to hurt it. Visually there is nothing wrong with it - not a sign of damage on it. Is anyone else having this problem, or has heard of it? I tried to contact HTC and their solution was that Verizon was selling a product that was flawed, or that I was trying to use another phones case...
I tried to purchase a Verizon hardshell case (at the Verizon store) for my Thunderbolt and they wont fit! We tried 4 cases and they wouldnt snap tight to my phone. The top corner wouldnt snap down, and if you could get it down, the diagonal corner would pop off.
A sales associate with his own Thunderbolt came over and could properly get the case to fit on his phone. I have never dropped, slammed, crunched, or put enough pressure on the phone to hurt it. Visually there is nothing wrong with it - not a sign of damage on it. Is anyone else having this problem, or has heard of it? I tried to contact HTC and their solution was that Verizon was selling a product that was flawed, or that I was trying to use another phones case...