My second e-mail was responded to with this
"Dear Rory,
I will be more than happy to address your concerns; to obtain open source information please contact opensource@lge.com <mailtopensource@lge.com>.
Monica R
E-Mail Administrator
Customer Interactive Center
LGEAI"
so looks like i am going to send out another e-mail...
also...maybe signing this would help?....i dunno....i know the petition helped with getting motorola to do so...
Petition | LG Electronics, Seoul: We would like to get the opportunity to unlock bootloader in LG phones | Change.org
really guys? using a site that asks for help for some serious reasons asking this?
i mean i understand that you might want to have people signing something, but i don't think this is the proper site to ask for it.
really guys? using a site that asks for help for some serious reasons asking this?
i mean i understand that you might want to have people signing something, but i don't think this is the proper site to ask for it.
I wrote LG an email yesterday
"I've recently bought your product and I would like you to release the Bootunlocker tool. I believe with that you can make this outstanding phone even better.
Thank you"
and was replied with this.
Dear Johnny Olivares
Thank you for your interest about our mobile phone.
“We received your request on LG Open Source Code Distribution site(Open Source Main).
This site is just for providing source codes of FOSS(Free and Open Source Software) we have used in our product.”
We already delivered your request to relevant department and we are still waiting for response from the department.
They are looking for a more efficient and safe method to unlock bootloader
We regret to inform you that It’ll take more time.
We hope this information will help you.
Thank you.
Sincerely yours,
LGE MC Company Open Source Code Distribution Center
Petition could have been written better for sure....
good to know that they are "looking for a more efficient and safe method to unlock bootloader"
hopefully they are actually going to....but good thing that they admitted that they already have a way to do so...
so all we need to do is wrangle it out of them...
who cares if it is inefficient..we have a good dev team...they can do some work on it to make it more efficient
UPDATE:
I received the exact same message as you did...
this was my reply
"Thank you for your form message....i have been notified that this is the same message that you are sending to anyone who asks about this. Which department is the relevant department, and how would i go about contacting them?..
Also, if you are looking for a more efficient and safe method it means that you already have a method, can you please release that first method until you find a more efficient method?...that would be awesome and a show of good faith on your part.
Thank you once again,"
i also think it may be time for a phone call...since we have someone who has admitted to the existence of a bootloader unlock tool...maybe not specifically...but enough info that i can wrangle the needed information out of an actual on the phone person...
I replied in somewhat the same manner.
I read the transcript from your live chat. do you think contacting Metro would help at all? I don't. Maybe if we bug LG enough, they'll release it?
So I just got off Lg's live chat but I forgot to get a hold of the transcripts >.< smh
but the gist of it was to ask Metro because LG doesn't have it, that Metro is in charge of the software; mainly so they can make sure they don't use the phone on another carrier.
I kind of knew that from reading the threads on this forum. But they representatives are stubborn. They deny having it. I feel that if I was more knowledgeable, I could be of more help; but I'm trying you guys.Motorola has a bootloader unlocker on their site...so does HTC....unlocking the bootloader is not a Carrier thing...it's a manufacturer thing...
Did you message the email that is on the Open Source website? Its an actual person and they super cool. Or atleast with me. I sent them a nice email about releasing the source for one of the Esteem's updates, the person messaged me back within 12 hours (I emailed them at like 2 am Ahaha) said it hasnt been posted yet (which i obviously knew) and said they'd forward my email to the dev team and they'd email me when posted. Within 24 hours after forwarding my email, I got an email from the dev team/department saying my request was fulfilled and the source code was posted and even gave me the link.
So if you havent I suggest emailing the email thats on the open source website
Did you message the email that is on the Open Source website? Its an actual person and they super cool. Or atleast with me. I sent them a nice email about releasing the source for one of the Esteem's updates, the person messaged me back within 12 hours (I emailed them at like 2 am Ahaha) said it hasnt been posted yet (which i obviously knew) and said they'd forward my email to the dev team and they'd email me when posted. Within 24 hours after forwarding my email, I got an email from the dev team/department saying my request was fulfilled and the source code was posted and even gave me the link.
So if you havent I suggest emailing the email thats on the open source website
[FONT="]Thank you for your interest about our mobile phone. [/FONT]
[FONT="] [/FONT]
[FONT="]“We received your request on LG Open Source Code Distribution site(http://opensource.lge.com). [/FONT]
[FONT="]This site is just for providing source codes of FOSS(Free and Open Source Software) we have used in our product.[/FONT][FONT="]”[/FONT]
[FONT="] [/FONT]
[FONT="]We already delivered your request to relevant department and we are still waiting for response from the department.[/FONT][FONT="][/FONT]
[FONT="]They are looking for a more efficient and safe method to unlock bootloader[/FONT]
[FONT="]We regret to inform you that It[/FONT][FONT="]’ll take more time.[/FONT]
[FONT="] [/FONT]
[FONT="]We hope this information will help you. [/FONT]
[FONT="] [/FONT]
[FONT="]Thank you.[/FONT]
[FONT="]Sincerely yours,[/FONT]
[FONT="] [/FONT]
[FONT="]LGE MC Company Open Source Code Distribution Center[/FONT]
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