I got a couple of calls, they left a voice mail and a sent a bunch of texts. I was getting them around the end of August, I think they're doing it in stages. A lot of people over at Cricketusers have had problems with their Mercury and I haven't so far. My luck I would trade in mine and get a bad one. Plus I have one of the old ones and haven't updated it at all, so I don't have Muve music on it and my picture messages work perfectly. Everyone has had problems with that after the updates. I also have the Zagg full body kit on the battery cover and don't want to buy another one. (it really works, you can't scratch this stuff!)
I have had second thoughts because I'll probably need to buy a battery soon, but I can buy a battery cheaper than another Zagg Invisible Shield.