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Accessories Monoprice Cable with Monoprice USB Charger Doesn't Work

Squintz82

Well-Known Member
Apr 26, 2010
244
60
Lindenhurst, NY
www.mojera.com
So recently a few members had pointed out this usb wall charger and male usb to male micro usb cable from Monoprice. Well, I got mine just now, and tried them out. Turns out that when using the cable and wall charger plugged into the Inc., the phone is not usable for some reason. The touch screen is inoperable (touching the screen does nothing). However, the battery icon at the top shows charging, and the screen will wake up.

So it seems that there is possibly an incompatibility issue with the charger. The cable works fine in a computer for charging, or transferring data.


**Not mislead anyone, it turns out it's the Monoprice charger that's the issue, NOT the cables.**
 
I bought 5 mini-micro converters to use with all the mini usb cables I have in my house and car... It allows me to charge the phone at the computer but not communicate with the phone. Good enough for me, as I bought the converters really for the car and the other chargers in the house.
 
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So recently a few members had pointed out this usb wall charger and male usb to male micro usb cable from Monoprice. Well, I got mine just now, and tried them out. Turns out that when using the cable and wall charger plugged into the Inc., the phone is not usable for some reason. The touch screen is inoperable (touching the screen does nothing). However, the battery icon at the top shows charging, and the screen will wake up.

So it seems that there is possibly an incompatibility issue with the charger. The cable works fine in a computer for charging, or transferring data.

Cables are fine - it's definitely the chargers. I bought two that do the same thing. It doesn't matter if you use the HTC cable either, the chargers have an issue. The real question is - is it bad for the phone? I am not taking the chance and will not use them. Since they were a few bucks, I'm writing it off. I got two car chargers at the same time from them and they work fine.

Turning off and on the device..?
Won't make a difference unfortunately
 
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Mine works fine on the HTC supplied charger and on another cheapie USB charger, but is totally jacked using my old Blackberry charger.

Seems to be very hit or miss on non-HTC chargers :thinking:

also very weird, because i used my boss's blackberry charger last weekend with no issues. very hit or miss...

would be great if we could somehow compile a list of what chargers work and what ones don't...
 
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I have not tried my wall charger but the car charger from monoprice works fine. Where the wall charger is not working for some of you, what is the current rating? The htc provided charger is 1A as is the car charger I am using. Did you maybe buy the 500mA charger? I know the phone pulls a lower current from usb, but maybe it requires a data signal to charge at the lower current. Just a theory.
 
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I have not tried my wall charger but the car charger from monoprice works fine. Where the wall charger is not working for some of you, what is the current rating? The htc provided charger is 1A as is the car charger I am using. Did you maybe buy the 500mA charger? I know the phone pulls a lower current from usb, but maybe it requires a data signal to charge at the lower current. Just a theory.

From what i understand, most people got the 1 A one as there was a link circulating for it.
 
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For reference if anyone is curious, the dlo powerbug for gps (model slg96472/17) works just fine using the monoprice cables. It comes with a mini-usb cable so you can't use that obviously, but plugging a monoprice 10' micro-usb cable in worked just fine.

Got mine at ollies for $5.

edit: here's a link... http://www.amazon.com/DLO-DLG96472-17-Power-Charger/dp/B001S0WDBA

edit2: just a note, the phone indicates it's only plugged into usb when charging on the powerbug, so it does take a bit longer to charge.
 
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So I ordered 2 of the wall chargers from Monoprice and I had the same issue a lot had where the slide to unlock screen is unresponsive. I filed a RMA on Monoprice and requested they send me 2 replacements since they were to cheap for a refund and some of them worked for others. At the time I filed this the wall chargers (product # 6767) were on back order. They became available on Friday and I just received my new chargers yesterday. They are a completely different product from the first ones I received and they NOW WORK. So it looks like the new shipment of wall chargers Monoprice are good to go.

For only $1.75 each when QTY 50+ purchased - High-Speed WALL Power to USB Female Converter (1000mA) - Black | Power to USB Converters
 
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