Anyone else having this issue?Support


Last Updated:

  1. Keo

    Keo Active Member This Topic's Starter

    Joined:
    Mar 30, 2010
    Messages:
    27
    Likes Received:
    1
    Whenever I'm using the keyboard on my Moment and one of my fingers or thumb goes over the light sensor the phone goes dark. I could be using any program and the second my finger covers the sensor, the screen blacks out. I I know the sensor's intended use is to darken the screen and prevent your cheek from pushing any buttons/icons on the screen while you're actually talking on the phone, and the screen comes back on when you pull the phone away from your face. Is this sensor supposed to work while the phone is being used for other things? It's so annoying having to use my right hand for everything because the second something goes near the sensor it blacks out the screen. Is there a way to turn that crap off?:mad:
     

    Advertisement
  2. ColdStart

    ColdStart Well-Known Member

    Joined:
    Jan 6, 2010
    Messages:
    153
    Likes Received:
    7
    My phone doesn't do that.
     
  3. ovrrdrive

    ovrrdrive Well-Known Member

    Joined:
    Dec 18, 2009
    Messages:
    1,215
    Likes Received:
    389
    Mine doesn't do that either. I just checked...

    It is only supposed to be active in a call.
     
  4. dntesinfrno

    dntesinfrno Well-Known Member

    Joined:
    Jun 7, 2010
    Messages:
    376
    Likes Received:
    71
    Sounds like either a bad sensor or bad programming. What version of android are you running and do you have any custom software on the phone? I would recommend flashing the stock 2.1 and see if it is still happening. If so then you have defective hardware.
     
  5. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

    Joined:
    Nov 4, 2009
    Messages:
    5,622
    Likes Received:
    4,625
    I had a similar problem after a rom flash. Try a soft reset (pull bat or power off, then power on).
     
  6. arrows83

    arrows83 Active Member

    Joined:
    Feb 19, 2010
    Messages:
    25
    Likes Received:
    7
    i get that every once in a while. I'm not sure what exactly triggers this bug but after dialing my voice-mail and hanging up tends to take care of it. No battery pull necessary...for me at least.
     

Share This Page

Loading...