Asurion Replacement

[LCap]

Hey guys,

I recently cracked my screen and called Asurion to get a replacement which arrived the next day (got to hand it to them, it came fast and with no hassle). I bought my original skyrocket for $200 and they are charging me $200 for the replacement. I was wondering if this is the normal deductible for skyrocket phones. Thanks.

 

[illegalblaq]

Yes it is, once they raised the insurance price to cover the iphone they raised the deductibles for high profile devices to keep fraud low.

 

[LCap]

Yes it is, once they raised the insurance price to cover the iphone they raised the deductibles for high profile devices to keep fraud low.

Thanks I understand.

I'm assuming they want my cracked phone's battery returned to them as well. Correct? They sent me a brand new phone with all the stock accessories (charger, battery, headphones).

 

[illegalblaq]

Nope they don't need the battery, just the phone. You can even keep the battery door and the charger, all they really care about is the actual phone itself.