avatar upload problems


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  1. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member This Topic's Starter

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    Why when I try to upload an avatar from photobucket/imageshack it says "Upload failed due to failure writing temporary file". The size of the file is only 18kb. I even downgraded it to 4kb and it's still doing the same thing.

    If I try to upload directly from my computer it knocks it down to 80x80 yet the file size is still smaller than the prerequisite 19.5kb and the funny thing is I see people with larger and bigger avatars than mine.
     

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  2. vido.ardes

    vido.ardes Well-Known Member

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    I uploaded a new avatar about an hour ago with no problems... it was 320 x 320 and 36.3kb can you add the file to a post?
     
  3. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member This Topic's Starter

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  4. vido.ardes

    vido.ardes Well-Known Member

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    There ya go! Enjoy :D
     
  5. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member This Topic's Starter

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    Thanks vido.ardes but it's doing the same thing. My image is 100x100 and the one in my avy is 80x80.
     
  6. vido.ardes

    vido.ardes Well-Known Member

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    I think it's down to the file type... gimme a sec...

    EDIT: not sure why it is resized at the moment, I will have to get back to you on that one
     
  7. Droid.eris

    Droid.eris Well-Known Member

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    i cant even upload a photo on mine
     
  8. vido.ardes

    vido.ardes Well-Known Member

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    What error are you getting? Can you attach the pic to the post?
     
  9. Rob

    Rob I'm tellin' mommy on you! Administrator

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    We made some adjustments to avatar permissions... if you can screen shot or camtasia what's happening it would be helpful. Apologies and hopefully we can get this worked out soon.
     
  10. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member This Topic's Starter

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    Here ya go Rob

    btw, the file size is 18.7kb

    When I try to upload via photobucket ...

    [​IMG]

    [​IMG]
     
  11. Rob

    Rob I'm tellin' mommy on you! Administrator

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    Not to be captain obvious, but you DID select the "use custom avatar" radio button before trying to save changes... right? Check that and I'll look into stuff on my end.
     
  12. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member This Topic's Starter

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    Yes sir I did ;)
     
  13. Rob

    Rob I'm tellin' mommy on you! Administrator

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    Try saving the file to your computer and then using the "Browse" and just adding it directly. Can you link me to the avatar you're trying to upload so I can try to replicate the error?
     
  14. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member This Topic's Starter

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    The link is in the above post and when ever I try to upload from my computer it knocks the pixels down to 80x80
     
  15. Rob

    Rob I'm tellin' mommy on you! Administrator

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    I just added it for you manually but I WAS able to duplicate the problem. Not exactly sure what is causing that, probably server CHMOD permissions... so thanks, I'm gonna look into it but for now is that the avatar you wanted?
     
  16. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member This Topic's Starter

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    Yea it's the one I want and thanks for taking a look into it.
     
  17. EgeBamyasi

    EgeBamyasi Well-Known Member

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    FWIW, same problem here. My avatar is getting resized to 80x80 as you can see. Will you be able to let us know when it's finally fixed and if we need to re-upload?
    Thanks for looking into this, Rob.
     
  18. Gink

    Gink Well-Known Member

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    Can anyone help? I'm just getting a generic error that says "upload of file failed."

    ETA: uh.....nevermind. Avatar showed up when I posted this. LOL.
     
  19. LostinCanada

    LostinCanada Member

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    I'm having this problem too! I thought I had successfully added an avatar, and subsequently lost it, but it turns out I added a profile picture.

    I have tried repeatedly to add a .jpg - I re-sized it (kb and pixel) and kept getting a file upload error. I tried linking to the image on photobucket several different ways but kept getting error messages. I had zero problems with the profile picture - and it re-sized automatically!

    Can someone help? Ideally, if someone could add the attached file to my avatar, I wouldn't be "faceless" anymore!

    Thanks for the help!
     

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  20. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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  21. LostinCanada

    LostinCanada Member

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    Hey! I dunno who to thank - but THANKS! I now have an avatar... :D
     
  22. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    Maybe it just took it's time to filter through :p
     

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