Help Can no longer select SIM cards for calls on Motorola Edge 20 Pro

[romanl123]

Hi,

I have 2 SIM cards in my Edge Pro 20.

Until now, when I dialled a number via my car radio, a pop-up appeared where I could select the SIM card. I also could set a default SIM card for a contact in the selection menue.

If I had already dialled the number from a certain sim card, then the same sim was automatically selected again.

Recently, the sim cards in the pop-up are no longer clickable. The checkbox to save the selection has also disappeared.

I'm on Android 13, build number T1RAS33.55-15-10-3.

Any help would be appreciated

 

[romanl123]

Anyone?

 

[AugieTN]

Reboot your phone and reconnect to your car and try it again.

I have a Jeep Grand Cherokee and the car radio is a joke. I'll plug my phone in and sometimes it says the phone is not compatible, or it doesn't see the phone, or asking me if it's a new phone, or sometimes it works,

 

[romanl123]

Unfortuantly it's not only the car. It's also when clicking a number on a website for instance.

 

[SpaceXplorer_8042]

I think this might help. Follow this, and reset the calling SIM preferences.

To do it through Google Dialer/Phone app
Phone app >> 3 dot menu in the top-right >> Settings >> Calling accounts (Under GENERAL) >> Voice calls (Under 'Make and receive calls') >> Always ask

To do it through the system settings app
Settings app >> Network & Internet >> Internet >> Settings icon beside your carrier name >> SIM preferences >> Voice calls ('Under Preferred SIM for') >> Always ask