Can't enter new contacts - links to existingSupport


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  1. ladius

    ladius Active Member This Topic's Starter

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    So John called me and I went to save his number as a new contact. A pop-up box asks if I want to link the number to an existing or new contact, I select new. I get the edit screen where I can enter John's info and hit save.

    For some reason, John's new phone number is linked with Johnny, an existing contact, instead of a new separate contact being made. I tried it two more times but I John's cell number keeps getting added to Johnny's info.

    Interestingly, the Johnny contact has all sorts of other Johns among my contacts into one jumbled up contact, a mish-mash of all the Johns I know and stored in my phone.

    Anyone have this problem? Anyone know how to fix it?
     

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  2. Martimus

    Martimus One bite at a time... Moderator

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    That's the first time I've ever heard of this... It sounds like MotoBlur is trying to find an association and simply is associating by similar sounding name.
     

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