Ok, I cannot figure this out, so maybe there is something I am not doing correctly...
When I call a business, the kind that has an automated system where you need to press numbers to go to different departments etc - it never works.
I dial, and connect to the business.
Then when I am asked to press (for example) "2 for customer service"
I hold the phone away from my head, when the screen comes on i press the keypad button, and press 2.
but then it doesn't register, and any number I press just starts lining up like I am dialling another phone number to make a call.
Hope this makes sense...
What happens is I eventually just try any number, none work, and then I get a message saying that since I am not calling from a touch tone phone, they will connect me to someone that can assist me.
Now, this has happened with 3 different companies I deal with... frustrating...
Am I not doing something correct?
When I call a business, the kind that has an automated system where you need to press numbers to go to different departments etc - it never works.
I dial, and connect to the business.
Then when I am asked to press (for example) "2 for customer service"
I hold the phone away from my head, when the screen comes on i press the keypad button, and press 2.
but then it doesn't register, and any number I press just starts lining up like I am dialling another phone number to make a call.
Hope this makes sense...
What happens is I eventually just try any number, none work, and then I get a message saying that since I am not calling from a touch tone phone, they will connect me to someone that can assist me.
Now, this has happened with 3 different companies I deal with... frustrating...
Am I not doing something correct?