Disappearing foldersSupport


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  1. thenrik

    thenrik Well-Known Member This Topic's Starter

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    Hi:

    Since the 2.1 update, occasionally all of the folders on my screen disappear. I try refreshing the screen, hitting the stop button to put it to sleep but the only solution seems to be powering off the phone and turning it on again. Would anyone know of a solution that would avoid powering off the phone?

    Thanks,

    Tom
     

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  2. kahale

    kahale Well-Known Member

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    could be some app u dl. try removing all your apps and install them one by one and see which one may be the culprit. also as a last resort you can do a factory data reset and see if that fixes it. folders on your home screen should not disappear like that, good luck.
     
  3. htcman724

    htcman724 Well-Known Member

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    did it start happening after official 2.1 flash if so try reflashing
     
  4. thenrik

    thenrik Well-Known Member This Topic's Starter

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    Hi:

    I updated to 2.1 on the 16th and it's only happened twice. I was quite concerned the first time, having put in hours resetting up my phone but I restarted and it was fine. The second time, two days ago, it happened again and it was fine after restarting.

    Thanks,

    Tom
     
  5. decalex

    decalex Well-Known Member

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    Do you have more than 1 launcher installed? I'm not sure if it's related, but this sounds familiar to a situation I was having with BetterCut-- It was dropping all of my custom icons in the stock launcher screen, instead of in Helix's.
     
  6. Jamathee

    Jamathee New Member

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    Okay, I know this is old hat for most here. But, I'm having the same issue of magically disappearing folders after power off/reboot of my LG Optimus Fuel. And, seeing that y'all's posts are from 2010 and this same problem has not been resolved in 2015 is a bit disheartening. :/

    I have found a workaround. But, know this, it is NOT a fix, but a very, very quick workaround that will help keep you from pulling out the remainder of your hair.

    Okay, here's the dealio: Go ahead and set up your device exactly as you want it; and I mean set it up; put back all folders, shortcuts, widgets, etc. After you've done all that go to your "Home screen settings" (this name may vary/get there however your phone/device permits). Next, scroll down until you see something to the effect of "Home backup & restore" (again, name may vary/get there however your phone/device permits). Press on those words. A popup should appear to the effect of "Home backup & restore" underneath you should see "Backup" and "Restore". Go ahead and press "Backup". A confirmation dialogue should appear asking if you want to perform the backup. Go ahead and press "Yes". This should create a backup up of everything you just set up to your home screen (number of home screens do not matter, it's all backed up).

    Now, whenever you need to shut off your phone, for whatever reason, you're free to do so. Yes, your folders will still likely disappear upon power up/reboot, however, now you can get everything back.

    To get everything back follow the above procedure again, this time after pressing "Home backup & Restore", you're going to click on "Restore". You should get another confirmation popup asking if you want to perform the restore. Go ahead and press "Yes". All your hard work of setting up folders, shortcuts, etc. should be restored just as you originally had them.

    As you add more folders/shortcuts/etc. just perform a new backup to keep it updated.

    Well, I've tested this out twice in a row and it still works. So, I hope this helps somebody!

    In Christ, for Christ
     
    Last edited: Apr 5, 2015
    #6

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