Support Error I can't figure out

Discussion in 'Android Devices' started by mishika8487, Nov 12, 2010.

  1. mishika8487

    mishika8487 New Member
    5

    Nov 11, 2010
    4
    0
    5
    Hello all! I just got my EVo today and from the moment I had it activated, I am sporadically receiving the error below:

    The application Google Framework (process com.google.process.gapps) has stopped unexpectedly. Please try again.

    And then it either gives me thr option to "force close" or, just "ok". I have nooo idea what this means. Any ideas? :thinking:
     

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  2. Evoixmrftw

    Evoixmrftw Well-Known Member
    38

    Jul 19, 2010
    111
    24
    38
    Professional Steering Wheel Holder
    Wherever im told to drive to.
    I did a random google search. Try this:

    Goto settings > Accounts & Sync > (goto your gamil account)
    You should see there Sync contacts , Sync Gmail, Sync Calendar.
    Try to manually sync each one individually.*
    See on what item you get the error.
    Usally you get this error if you have problem with you Calenadar Sync.
    So what you need to do is to clear it's data!
    goto Settings > Applications > Manage Applications > find "Calendar Storage"
    press the clear data button.
    That's it, try to sync again...
    (If it's not the calinder that causing the problem then you need to clear the relevent data of the problematic item)

    Hope it helps
     
    bigmtnskier likes this.
  3. keepitunder80

    keepitunder80 Member
    6

    Aug 11, 2010
    8
    1
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    About two weeks after I got my EVO I began receiving that same error message and my phone was unusable. At first the message came up occasionally, but it quickly progressed so that I could not access anything on the phone. I spent 3-4 hours on another phone with Sprint trying to fix the problem. We tried syncing and unsyncing, resetting and even doing a couple hard resets, and many other things. They told me to take it back to a Sprint store for a replacement. I took it to the Sprint store and the guy there tells me he knows how to fix it. I walked out 15 minutes later with it working perfectly again. Still not sure what happened. I have a version 002 and have not rooted it.
     
  4. mishika8487

    mishika8487 New Member
    5

    Nov 11, 2010
    4
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    I think that worked!! Haven't seen the error since! Thaaaank you!! :D
     
  5. Evoixmrftw

    Evoixmrftw Well-Known Member
    38

    Jul 19, 2010
    111
    24
    38
    Professional Steering Wheel Holder
    Wherever im told to drive to.
    You mean I actually did something useful? Yay me!
     
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