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Extremely High Data Usage by AndroidOSSupport


  1. sailer74

    sailer74 Member

    I've looked at other recommended posts but to no avail.

    My sister has an S2 and I've got an S3,

    For some odd reason the AndroidOS is the cause of 99% of Data Usage, with about 1.66GB of data over 2 days!!

    I don't know what she has installed but I need to get rid of it, she has no clue either, I've scanned the phone using AVG and it did not show up anything, I uninstalled unpopular apps and games and only left those with over 1,000,000 downloads.

    Any clues would be extremely helpful, formatting it is my last resort.

    Thanks a lot.

    (by the way, by looking at other recommended posts, do not tell me to turn off data when I do not need it...)

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  2. DragonSlayer95

    DragonSlayer95 Resident Air Bender Moderator

    Does she watch netflix, YouTube a lot possibly?

    Sent From My HTC Evo 3D Using TapaTalk 2
  3. jaliy

    jaliy Well-Known Member

    It's YouTube
  4. sailer74

    sailer74 Member

    no she does not, Netflix is not supported here

    I formatted the phone last evening, overnight it(AndroidOS) used 100MB again

    jaliy are you sure it is YouTube? She has the YouTube widget but under Data Usage "YouTube" got it's own category with 1.43MB

    EDIT: Onavo states that AndroidOS used up 93.36MB on "Streaming Media"

    what could it be?
  5. Thehatch03

    Thehatch03 Member

    I noticed that AndroidOS is all of a sudden using a lot of data too. I'm on ICS and the data usage app doesn't give any other info other than its 'AndroidOS' that is using the data. I check my data use from time to time and I've not had this appear before
  6. jaliy

    jaliy Well-Known Member

    look at your android os usage now. write it down. go watch a youtube video. then look at it again
  7. sailer74

    sailer74 Member

    I've formatted the phone again and decided to do what's called a Binaric Search

    I've installed half of the apps she used to have, wait a day and see if it causes the problem again, if not, install another half of the rest of the apps(half of half = quarter), then one half of the quarter(one eight) etc...

    Then, at some point, when it happens, I will know that one of the apps installed at the last day caused it and start to work on those apps until I can pinpoint the source of it.

    So far so good, two days gone by and only 204KB, installed whatsapp, facebook, youtube, chrome, a bunch of games, Waze.

    It's not YouTube btw
  8. Sydney99

    Sydney99 Well-Known Member

    Keep us informed what you find
  9. HiJakeWilliams

    HiJakeWilliams New Member

    I seem to be having a similar problem, although it cant be email or an app as i havent installed any!
    I've had my phone 4-5 months and NEVER had data usage problems, ive barely scratched 200mb a month with my data always on, now i have it off completely, earlier today i turned it on for half an hour and Android OS ate 12MB of data, in half an hour?!
    I have no syncs on, auto-update is off, nothing has auto refresh, what on earth is going on?
    I've rang samsung, they said it's not the phone contact your network provider, i rang them (vodafone) and they said it's the phone?!
    I took it into several phone shops and they said call samsung/vodafone and NO ONE KNOWS WHAT ON EARTH IS GOING ON?!
  10. DaveSyd

    DaveSyd Well-Known Member

    Go to Settings, About Phone, Software Update, and then see you don't have both Push Message activated and Unticked "Wifi Only" meaning it will down the update over mobile data not just wifi. Software updates are usually several hundred MB?
  11. Kasser

    Kasser Well-Known Member

    I had an issue with massive use of data once and worked out it was becasue i used google maps with satellite view (i.e. photo instead of cartoon map) for a 500Km journey. I now only use map view and never had the issue since.
  12. davepenn

    davepenn Well-Known Member

    hi guys.

    i too have recently had this happen to me a have apparently used my full monthly allowance of 1gb with virgin and i have been billed
  13. davepenn

    davepenn Well-Known Member

    also i just checked my account info and it said i was using the internet last night at 3:41 and then again at 4:22 and again at 7:24, 7:36 and 9:17 am in then morning but i was asleep then and i also had my background data turned off
  14. sharad_hi2005

    sharad_hi2005 New Member

    Guyz..

    just go to settings>backup and restore data>backup.. n see if its selected..get it deselected..your problem will be resolved..

    Thanks
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