I've had this issue a couple times in the past, where I was able to resolve it with a forced restart. This time, the issue has persisted.
My phone will shut off and only respond--after a slight delay-- with the overheat thermometer symbol when I plug it it. I've done the manual restart two or three times now, (and that itself only works sporadically) but it gave me the overheat warning again and shut itself down, despite being quite cool to the touch. I even put it in a container of rice overnight to see if there was a humidity-related problem bugging the heat censor, but to no effect.
This all began out of nowhere. Is there anything else I can do?
EDIT: As I wrote in the title, this is a FALSE overheat warning. The phone was not warm to the touch, and not processing anything at all--it shuts off even with no apps running.
JULY EDIT: Force Rebooting to Safe Mode worked at first, but now the problem is back and worse than ever. For a couple days my phone would only power on if it was plugged it in (despite already being at full charge,) and then two days ago it just stopped responding entirely other than with the red thermometer symbol when I plug it in. At one point I tried to get it to force restart into safe mode, but it cut off part way through the restart.
When I was eventually able to boot it to safe mode this morning, it still gave me the heat warning and powered down. The phone is NOT physically warm, but seems beyond convinced that it is. There were no apps running. Clearing the cache from the manual reboot screen did nothing.
I understand other A20 users have this false overheat problem--but is it a software issue or a hardware one? This phone is so absurdly expensive to service, if I cant fix it myself, its gone. All I want now is for my phone to stay on long enough to back up, but even opening the "settings" menu seems like too much for it.
My phone will shut off and only respond--after a slight delay-- with the overheat thermometer symbol when I plug it it. I've done the manual restart two or three times now, (and that itself only works sporadically) but it gave me the overheat warning again and shut itself down, despite being quite cool to the touch. I even put it in a container of rice overnight to see if there was a humidity-related problem bugging the heat censor, but to no effect.
This all began out of nowhere. Is there anything else I can do?
EDIT: As I wrote in the title, this is a FALSE overheat warning. The phone was not warm to the touch, and not processing anything at all--it shuts off even with no apps running.
JULY EDIT: Force Rebooting to Safe Mode worked at first, but now the problem is back and worse than ever. For a couple days my phone would only power on if it was plugged it in (despite already being at full charge,) and then two days ago it just stopped responding entirely other than with the red thermometer symbol when I plug it in. At one point I tried to get it to force restart into safe mode, but it cut off part way through the restart.
When I was eventually able to boot it to safe mode this morning, it still gave me the heat warning and powered down. The phone is NOT physically warm, but seems beyond convinced that it is. There were no apps running. Clearing the cache from the manual reboot screen did nothing.
I understand other A20 users have this false overheat problem--but is it a software issue or a hardware one? This phone is so absurdly expensive to service, if I cant fix it myself, its gone. All I want now is for my phone to stay on long enough to back up, but even opening the "settings" menu seems like too much for it.
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