Handcent Shortcut icon missing


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  1. flexte

    flexte Well-Known Member This Topic's Starter

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    I recently updated the handcent messaging app and after a few soft resets the icon on the home screen is gone. the name is there and a grey X. if i reinstall the app it reappears but it takes too much time to keep redoing my settings. anyone else notice that? it happened twice after about 8 soft resets.
    UPDATE
    I found out in another forum its a known bug.
     

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  2. koolhand79

    koolhand79 Well-Known Member

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    Yup. Happens to me all the time. Is there a way other than reinstalling to get the icon back?? Or is it just a known issue and no fix
     
  3. sr1982

    sr1982 Well-Known Member

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    I too noticed the update to give me the grey x. Also, I am not sure if anyone else noticed the app being slower and when you open up handcent starting with the phone in landscape mode, it force closes.
     
  4. gixxerman

    gixxerman Member

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    I haven't had this problem until today. I installed the update and when it completed I got the same results. I have another ??? I have installed Handcent and now when I recieve a text. Notifications for the stock Message app and the Handcent show up. Is there a way to make the handcent my default???
     
  5. flexte

    flexte Well-Known Member This Topic's Starter

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    yep noticed the force close as well.
     
  6. SDscorch

    SDscorch Well-Known Member

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    at this point yes, that is how it is

    i have it on good authority (heh!) that they have found the source of the problem and have code that does NOT produce the "black x icon" -- they've got to incorporate that now into the rest of the app, test, then publish it -- sit tight, it takes time




    about the force close problem.. i dunno - will check on that
     
  7. sr1982

    sr1982 Well-Known Member

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    Update available. It fixes the X icon and the force close on landscape.
     
  8. kinetic

    kinetic Well-Known Member

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    Sorry for sounding like a complete moron, but how do you check for updates on Handcent? I didn't see an option for that in the Handcent menus.
     
  9. Nanan

    Nanan Active Member

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    Go to the Google market and select the My Downloads area, this will open the list of files you have downloaded and installed. I just now checked mine and yes i see an update for HandcentSMS along with about 20 other updates.
     
  10. kinetic

    kinetic Well-Known Member

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    @Nanan:

    I assume you're now running Handcent version 2.9.10?
     
  11. Nanan

    Nanan Active Member

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    Actually 2.9.7 is what I just pulled down off of the Android Market and 10 or so texts thus far and no issues.
     
  12. kinetic

    kinetic Well-Known Member

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    That's odd. I wonder if they pulled the .10 update. I was able to download 2.9.10 from the market this morning (~ 9 am PST).
     
  13. Nanan

    Nanan Active Member

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    Odd, it says .10 on the market but the file says .7, me thinks someone forgot to revise the version number on the about page.
     
  14. Alcaron

    Alcaron Active Member

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    Oddly, now my Handcent icon is missing, but instead of an x, I get what looks like two gray "photos" with play symbols in them...VERY hard to see.
     
  15. rockcrawler

    rockcrawler Well-Known Member

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    This happened to me as well. Only, it does not happen until after the first soft reboot. I have uninstalled as reinstalled the app 3 times. Same issue. I wiped the device, same issue. The only thing that fixed the issue was one of two things that I did at the same time, so I am not sure where the problem is:

    I the forematted my sd card, thinking maybe the app had cached something there that was causing the issue and then wiped the device one more time.

    I then set up Gmail, Facebook and Twiter during the initial device setup. Then I went straight to applications and turned off Sense UI, and have been running the stock Android Home.

    Then i installed all the problem apps one a time (I had similar issues with Handcent SMS, Flixster, and Twidroid Pro) and rebooted between each install.

    I can say that I have had no issues whatsoever after these steps. The device is substantially faster, nit just in response time, but also things like screen rotation.

    If you are willing to help determine what is causing this, you could try just the SD card format and see if that works. Just uninstall Handcent SMS, reboot, format the card in the device, and then reinstall Handcent SMS. Just make sure to backup anything on the card that you want to keep first.

    If that does not work then we know that it is Sense UI that is causing the problem, if it does, we know it was something cached on the SD card.
     
  16. mercado79

    mercado79 Member

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