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Help Connection Issue

zachTT

Lurker
May 21, 2019
1
0
Hi. I'm having wifi connection issues only on my home wifi network only. When I am at home, my phone will frequently appear to be connected to the wifi yet will be unable to load anything (despite staying around 2 connectivity bars). Quickly toggling wifi on and off temporarily fixes the issue. This only ever happens on my home wifi, and for some reason distance from the router plays a big role. If I'm sitting right next to router the issue does not exist, but even moving to the next room over (still full bars) will cause the issue the resurface. Interestingly rebooting the phone in safe mode also completely fixes the issue. I noticed normally my phone jumps between 2.4ghz and 5ghz bands frequently when booted normally, but in safe mode in remains constantly at 2.4ghz. Perhaps this has something to do with it? I've considered factory reset but its not clear that would fix the problem. Problem is new in past year, previously device worked perfectly. Please help.
 

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