Honor 5X AMA (ask me anything)

[fcjudd]

1. Have you tried contacting Huawei ?
2. Have you tried resetting the phone ?
3. Have you tried the latest update ?

Thank you for your reply, upx! I have reset the phone and I have installed the latest software upgrade. Can you tell me the best way to contact Huawei regarding this?

 

[upx]

Thank you for your reply, upx! I have reset the phone and I have installed the latest software upgrade. Can you tell me the best way to contact Huawei regarding this?

Try, https://store.hihonor.com/us/warrantypolicy
There are links there, like Return Policy, etc, that has contact info.
Best of luck!

 

[fcjudd]

Thank you, sir!

 

[upx]

Just got this update notice today,

KIW-L24C567B351, 237 MB
"contains latest January Google security patches and a few important fixes"
​

Has anyone tried it?
Any problems or noticeable improvements?

PS - I'm weary of updates. After the Lollipop to Marshmallow update, switching apps usually takes much longer because they seem to need to be reloaded back into RAM. With no obvious improvements otherwise, I wish I had not made that update.

------------------
Just updated from KIW-L24C567B331CUSTC567D003 ('Marshmallow', August 2016) to KIW-L24C567B351, and based on an hour of testing, I'm Very happy! My main gripe about the previous update (switching between open apps was often much slower). But this update seems to have fixed that !! App switching is back to 'Lollipop build' speeds -- mostly instantaneous.

Was my previous build a bad one? Did anyone else have this problem?

After 9 days of using this update: Everything still going well. App switching is slower if you haven't used the app in a while (hour+ ?). And the nicest surprise, speakerphone (& probably video chat) with Google Hangouts works -- the person you're talking to no longer hears their own echo !

 

[joet50]

I was part of the beta for this phone until it ended and have been running this release for about 6 weeks. Haven't experienced anything other than the usual slight last with multiple stops open, but that's been there ever since we updated from 5.0 to 6.0.