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Help How do I update?

On your phone,

Menu
Settings
Applications
Development
USB Debugging [x] Enable it.

NPS should now see the phone.

When you connect your phone via USB to your PC, you'll see a USB Icon, on your phone. To see the SD card from your PC, from phone

Menu
Notifications
USB Connected
Mount SD Card.

Your SD card should now be visible on your PC as an external Drive.
 
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OK.. first things first. Most likely there ain't nothing wrong with your phone. Samsung for the crappy NPS software they provide.

Before you try to update your phone using NPS, (or it's replacement KIES), where are you from?

That can determine what exactly your updating option are.

Also what firmware are you on?

From the phone..
Menu
Settings
About Phone
Firmware version?
BaseBand No?
 
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