Hello this is my first post and i really need some help. i have the HTC Hero and it is not rooted (idk what that is) but yesterday i noticed that it was repeatedly restarting itself over and over and over all day. it killed the battery really fast. when i looked at it, it had a message that said - Sorry! Process system is not responding Force close/Wait whichever one i press in about 2 minutes it just restarts itself and then happens again. i cant turn the volume up/down. i can only use a few apps and cant connect to the internet. i havent downloaded anything except a few apps/games from the market. ive deleted a few apps and it hasnt changed anything. is there anything i can do because the phone is pretty much useless right now? please try to avoid big technical words or things like ROM because ive seen them in other threads and dont know what they mean. PLEASE HELP!