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Support Huawei Mercury Battery Issues


  1. fernymerk

    fernymerk New Member

    Just got my mercury march 3rd. but i've been having major battery issues with it since the day i got it. if i play a game, or use an app, for about 5 minutes or so, the battery gets extremely extremely hot, and i usually lose 15 to 20% of battery. also if i have my phone on standby or in my pocket or something, the battery gets extremely hot and wastes a lot of power. last night i stopped charging it at around 2 and it had 97%. when i woke up at 8, it was at 43%. should i just get a new battery, or is this a phone issue?

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  2. hhartley

    hhartley New Member

    im having the same problem... I just bought my Mercury yesterday, 3-20-12 and outta the box it had about half a charge. I used it all day n fully charged the battery last night. Today the phone/battery has been very hot all day n wont hold a good charge. Its my understanding that the battery with this phone is supposed to be pretty good but I'm having a different experience. Anyone have any ideas or suggestions? Much appreciated.
  3. Shotts

    Shotts New Member

    Same here. I did figure one thing out. If you take the back off and the battery out, you'll realize that the battery isn't what's hot. It's the space below the battery, which I'm assuming is where the processor is. At least that's what's happening with my phone, hope it helps.
  4. czer

    czer New Member

    Voxer was making my processor go crazy hot so i uninstalled and it does not heat up anymore. Check what taking up your battery life on settings, about phone, and battery use.
  5. Shadows27

    Shadows27 New Member

    So I have a Huawei Mercury and I really like it, although I to have batter problems at times.




    After some time I found the problem! well for me anyway. there is a voice to text option that works really well!! and I love using it! but for what ever reason it never stop running even if you hit the little button by mistake. you will need to Force Stop it and your batter life will be saved!! having this run all the time really is a hit to your battery, it really makes it hard for the phone to recharge as well. On that note I would get ride of the Stock charger and upgrade to one that charges faster, the stock one puts out 800mA really look for one that puts out 1000mA or more, you will see a HUGE difference!!! also the phone is restricted to 1000mA intake to perfect it form a surge.





    :cool:Hope this helps you all!:cool:
  6. Gmash

    Gmash Well-Known Member

    Thanks for sharing, and welcome to the forums! Welcome also to all the other newer members.
  7. gixxer_751

    gixxer_751 Well-Known Member

    The phone running games, hotspot'n ..it warms up bottom part of the phone...
  8. Gmash

    Gmash Well-Known Member

    1.4 GHz single core processor, plus the phone is thin and a lot of stuff crammed into the bottom end of the phone. It traps the heat. Its the processor getting hot, not really the battery.
  9. versatilegirl

    versatilegirl Member

    hey if battery is the issue you can go in for extended battery wid door. Try Ontrion batteries theu are really tried and tested and you just neesd to charge your phone for 2-3 hours and then just forget your chargers coz u wont require it for very long time.

    www.ontrion.com

    i use ontrion battery for my phone n i just love the way it works..
  10. Gmash

    Gmash Well-Known Member

    That's the first one I've seen for the Mercury. How big/bulky is it, and what does the replacement battery cover look like? Thanks.
  11. Johnny Crapple

    Johnny Crapple Well-Known Member

    I think she works for them it's the same post basically in different phone forums lol

    Sent from the future using my mind bullets
  12. Gmash

    Gmash Well-Known Member

    I figured it might be spam lol. It would still be smart business to respond. Some people might want this.
  13. versatilegirl

    versatilegirl Member

    Hey Johnny Crapple,

    i wish i worked for them but its not the case. iam here just to share what im using.
    i bought a battery from ebay and it was a disaster then someone mentioned ontrion battery i bought one n m very happy.
    im not trying to become their brand ambassador.

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