Help I dont have knox on GS5

[circusjonko]

Hello,

Seems like I dont have knox on my galaxy S5. The icon is in the apps but when I click it nothing happens. Sofar I have resetted the phone, manually downloaded a knox.apk all in all i cant get it to work. I have called samsung they used Smart Tutor to check my phone. The girl from samsung told me that this is because some S5's dont support knox because of the android version (I think she didnt have a clue just a cheap way to get me to hangup). Anyway some help from you guys would make me 1 happy dude again!

Some info:

Modelnumber: SM-G900F
Android: 4.4.2
Basebandversion: G900FXXU1ANE2
Kernelversion: 3.4.0-1539356

 

[smith058]

Go into download mode (Turn phone off, when off press and hold volume down + home + power)
If you do have Knox you will see a Line that says something like
"Knox 0" or "Knox 1"

 

[circusjonko]

knox warranty void: 0x0

 

[smith058]

Yup that's it...
That means you have Knox but have not tripped the warranty

 

[circusjonko]

but any way for me to get knox to work?


btw when i press volume home and on button it says: Downloading... Do not turn off target !! how do leave from there?

 

[smith058]

Hold power for about 10-15 seconds or pull battery

 

[circusjonko]

okee that worked. But sofar i still cant get knox to work on my phone.

 

[smith058]

I don't know much about Knox except that I don't want it. For what I do know, Knox is basically for security so that way a company (actually made for the military or government) would know if a phone is compromised or not so secured files email server or whatever could be kept on the phone. So if certain parameters of the phone get altered it trips the flag letting them know that the phone is no longer secure and making certain applications not work anymore for you and I and most people that doesn't have a job that requires it it's pretty much useless and invasive

 

[circusjonko]

Since ive seen all the big webpages about it etc. I want to try out the function for wich I have paid for. If it takes a rocket scientist to get something to work i dont want to support samsung any longer. I guess I'll go for the Xperia Z2 then

 

[smith058]

Yeah I agree completely, this Knox crap is pushed away quite a few people away from Samsung. but most of them went because they put Knox in the phone, not cuz they can't get Knox to work... Sorry I can't help you much more on the Knox situation...

But out of curiosity what is the app? what does it do?

 

[nicholb]

You need a Mobile Device Manager to use Knox. Basically it is a way for a corporate MDM to create a secure area on the phone for corporate apps and documents. It makes it a lot easier for corporations to support personal devices. You can leave the personal part of the phone unchanged so the user can do whatever they want with it, and have a special secure area you control for the corporate data.