I have had a poorly performing SE Xperia X10 for 20 months now. I have finally had enough, and want to upgrade to the Samsung Galaxy S II LTE. I am perfectly willing to renew my 3 year contract with them, but I dont want to pay the $165 they want for an early hardware upgrade. I understand that is their policy, but this phone blows. It has never worked properly (anyone that has had one will understand what I mean) and they have been completly unable to help with its short comings. The guy spent a half on hour on the phone with me ignoring my point and trying to sell me an additional phone, an additional 2 phones, a downgrade, and a tablet. I hate, hate HATE dealing with Rogers. I so want to get away from them but I have no choice. Did I mention I hate them?