Not sure why people complain about this phone as it is THE MOST rock solid phone I have ever had! This is the third fourth phone I have had since I started using cell service back in the mid-90s. The bluetooth is very good even with a generic headset, the speaker is just amazing, it is FAST, FAST, FAST, hardly ever drops calls....
You can manage just about anything on it so those who are concerned about battery life, turn off GPS when you are not using it, turn off bluetooth if you are not using it, plug it in the car from the moment you get in until you get out... Make sure you charge your phone every night! Make it a habit to plug it in the moment you walk in the door in fact. I have found by doing all of this I get a decent battery life as well as just being broken-in I think.
Last thing, I only have one gripe: What MENSA at HTC thought it was a good idea to only sort contacts by a person's name when mostly business people will use a phone and call up contacts by business name? I almost hate the contact manager and am shocked that I cannot find a decent one in the Android Market. Yes, like I said, I LOVE my phone but just have that one gripe.