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Kaspersky Phound app locked my Nexus 5

kkkvss

Lurker
Mar 27, 2015
1
0
I downloaded Kaspersky Phound app, , and had a tough time deleting. Once it was deleted, I was locked out of my phone. My screen lock pin did not work. Five tries and then wait 30 seconds. After most of the day in a panic.
I have not registered in the mobile yet, i just downloaded and tried to delete the app, was locked out of my phone.

Please help me in unlocking the phone
 
I downloaded Kaspersky Phound app, , and had a tough time deleting. Once it was deleted, I was locked out of my phone. My screen lock pin did not work. Five tries and then wait 30 seconds. After most of the day in a panic.
I have not registered in the mobile yet, i just downloaded and tried to delete the app, was locked out of my phone.

Please help me in unlocking the phone

I have exactly the same problem. I wanted to delete Phound because it kept my phone going 'ting-ting' every 30 minutes or so. I sought help from Kaspersky who told me to go to settings...........How could I do that when my phone was locked and I didn't have the Pin to open it? I eventually went to my Samsung dealer who took over an hour to put it right, and coincidentally there was a woman there with the same problem. In my opinion there should be a warning before installing Phound as attempting to uninstall will lock your phone.
I just had the following email from Kaspersky, which is somewhat useless:
"Login into KPC portal and find your unlock code


Good luck and stay safe.

Alexander Ilin
I downloaded Kaspersky Phound app, , and had a tough time deleting. Once it was deleted, I was locked out of my phone. My screen lock pin did not work. Five tries and then wait 30 seconds. After most of the day in a panic.
I have not registered in the mobile yet, i just downloaded and tried to delete the app, was locked out of my phone.

Please help me in unlocking the phone

unlock code


Good luck and stay safe.

Alexander Ilin

I downloaded Kaspersky Phound app, , and had a tough time deleting. Once it was deleted, I was locked out of my phone. My screen lock pin did not work. Five tries and then wait 30 seconds. After most of the day in a panic.
I have not registered in the mobile yet, i just downloaded and tried to delete the app, was locked out of my phone.

Please help me in unlocking the phone
 
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