Hi Guys.
I've got a major problem with my beloved Note 3.
My son was ono Kids Mode. Something he's done a thousand times before with no problems.
After he had finished playing on it, I tried to log out of it, and return to my homescreen. wasn't able to switch kids mode off. When the screen went blank, it just returned to KM.
I eventually decided to reboot into safe mode, and uninstall KM. Did this with no problems.
However.......
When I rebooted, I found that all my widgets had gone. This has happened before, and isn't a great problem. What is a REAL problem, is that: -
None of the capactive buttons work on the bottom.
Long pressing the Home button no longer works, and I am unable to access the recent apps screen.
And I am unablebto pull down the Notification Bar at the top.
Though these are small problems in the big scheme of things, for my, and the way I use my phone, they are causing a MAJOR headache.
Tried dropping the battery, for varying lengths of time, but this was no use.
I REALLY don't want to go down the factory reset route, but I can see this is what's going to happen in order to fix these issues.
Any help would be greatly received.
Thanks
Andy.
I've got a major problem with my beloved Note 3.
My son was ono Kids Mode. Something he's done a thousand times before with no problems.
After he had finished playing on it, I tried to log out of it, and return to my homescreen. wasn't able to switch kids mode off. When the screen went blank, it just returned to KM.
I eventually decided to reboot into safe mode, and uninstall KM. Did this with no problems.
However.......
When I rebooted, I found that all my widgets had gone. This has happened before, and isn't a great problem. What is a REAL problem, is that: -
None of the capactive buttons work on the bottom.
Long pressing the Home button no longer works, and I am unable to access the recent apps screen.
And I am unablebto pull down the Notification Bar at the top.
Though these are small problems in the big scheme of things, for my, and the way I use my phone, they are causing a MAJOR headache.
Tried dropping the battery, for varying lengths of time, but this was no use.
I REALLY don't want to go down the factory reset route, but I can see this is what's going to happen in order to fix these issues.
Any help would be greatly received.
Thanks
Andy.