Losing text messages... sprint or hero

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  1. slade

    slade Well-Known Member This Topic's Starter

    Dec 6, 2009
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    I am an airline pilot, and thus I have to turn the phone off (acutally I put it in airplane mode because this phone takes 90 seconds to boot and the power button is a hair trigger to turn the phone back on accidentally) when I'm flying to prevent the battery from running down when out of cell tower range.

    The problem is, I seem to lose text messages when while the phone is off or in airplane mode. Is this a sprint problem with CDMA (I just switched from ATT and never had this sort of problem) or a problem with the htc hero? SMS messages sent to me while my phone is off-the-air are not downloaded once it comes back online. Does sprint delete messages if they can't be delivered to the phone right away?

    This is my biggest irk with the phone/service right now. It's causing problems with "the ladies"

    A few weeks ago, when I got the phone, I talked to tech support and they had me update the profile a whole bunch of times because I wasn't recieving messages from outside the sprint network.

    I use the stock sms app. Also, I update profile, PRL, and look for firmware updates about once a week.

  2. jamesdal1

    jamesdal1 Member

    Nov 27, 2009
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    i had that happen to me at first.

    Here is what I did and haven't had a problem since:

    backup your data using a backup app, back it up to your sd card, i use an app called 'mybackup'.. I reset my phone to factory settings, this will take awhile, be patient. After it starts, mybackup will start to put what you backed up back into place. After that, I had no more issues with my phone. This worked for me.
  3. kennyidaho

    kennyidaho Well-Known Member

    Nov 16, 2009
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    They should come through. When you land try turning air plane mode off and then calling your voice mail real quick. Seems like sometimes a phone call will trigger something network wise that will send the texts. Maybe it's placebo....

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