Help Missing Phone Number for TikL App

[Brishanbo]

My girlfriend and I just got the G2s last month and have been playing around with all the apps. We stumbled across the TikL app which turns your phone basically into a walkie talkie. The app uses your phone number that is under Menu -> Settings -> About Phone -> Status -> My Phone Number. On my phone it shows my number but on hers, I believe it just shows Unknown Number. Does anyone know how I may be able to fix that?

 

[rdeguzman]

I had the same unknown number problem. I called in and went through tech support. They tried to push an update to my phone but it didn't work. In the end, the support person notated my account that my SIM card needed to be replaced free of charge and told me to go to a T-Mobile store to pick up a replacement. The new SIM card fixed the problem for me. Call in and go through tech support.

 

[JUICEMANE360]

Yeah im havin' this same problem im gon try what ^ said

 

[pacothebandit]

Same. I just got my G2 on a new line and new employee account. Seems anyone can be affected.