Music cuts out randomly and moreSupport


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  1. characterzero

    characterzero Member This Topic's Starter

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    my music has recently began stopping rnadomly, then it wont restart, then it freezes and screws up the whole phone. The other day i had to pull my battery to restart it.
    Any ideas?
     

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  2. characterzero

    characterzero Member This Topic's Starter

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    and sorry I am brand spanking new.
     
  3. ekyle

    ekyle Well-Known Member

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    Does it give you a error?
     
  4. characterzero

    characterzero Member This Topic's Starter

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    nope no error at all.
    there are two different times it does it. IT will randomly stop like 2 min into a song.
    then the other time if there is no song to play after it then it will really screw it up.
     
  5. TriciaH

    TriciaH Well-Known Member

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    We have two DX's in the house. One does this all the time. Freezes the phone and only a battery pull will fix it. Try clearing the cache in the music app. Temporary fix but does work for some. This problem needs fixed definitely.
     
  6. ekyle

    ekyle Well-Known Member

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    Do you have any issues when viewing photos or videos on the SD card?
     
  7. akita

    akita Well-Known Member

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    How do you clear the cache in the music app?

    I too have intermittent issues with the music player freezing up on me. A reboot/battery pull does the trick but I wish I didnt have to do that.
     
  8. speedbagger

    speedbagger Active Member

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    same issue here.........freezes and jacks phone all the time. need to battery pull to resolve.

    fyi--i've got a launch phone running 2.2.
     
  9. ekyle

    ekyle Well-Known Member

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    Cache wipe has fixed most of my 2.2 woes.

    1. Turn off phone
    2. power on phone and hold top button, and home key
    3. when the Android guy pops up with the "!" press he search key
    4. use volume keys to select wipe cache (or some wording similar to that
    5. camera key selects
    6. let it do it's thing and reset

    I found that doing cache wipes sometimes would have to be done multiple times. Once I was having MP3 issues so i did a wipe, then the battery manager would FC. Did another one and everything was peachy.
     
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  10. 1977sjr

    1977sjr Well-Known Member

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    This has been happening to me too recently. When I updated to 2.2, I did a factory reset and also reformatted my SD card and re-loaded all my pics/videos/sound files on it so everything was fresh and new. I use the stock music player with Pure Music. I have a lot of MP3's (about 2,000) and they worked flawlessly on the old 2.1. I'm thinking it might be a compatibility issue between 2.2 and Pure Music, for me at least. Maybe an update to the app is needed. It works some of the time, but locks the whole phone up other times and is only fixed with a battery pull.
     
  11. akita

    akita Well-Known Member

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    Cool. I'll keep this in mind.
     

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