My girlfriend and I just picked up 2 new Heros yesterday. I love it! She's all stressed out about learning a new gadget, but she's getting better. Now i have a couple quick questions: My back and home buttons squeak like crazy. I can't feel any "click" like on my girlfriends phone. This normal? Her phone don't squeak at all. Secondly, when downloading apps, it doesn't always start right away. It'll be stuck on "starting download" for a while. I'll cancel the DL and restart it. Sometimes it'll work, sometimes not. If i restart the phone, it usually starts downloading right off. My girlfriends did this the first time i went to download apps too. Seeing that i just bought them yesterday, along with the sprint insurance, should i bring mine back and try to get a new one? PS-This is my first "smart phone." I'm coming from a 4 year old sanyo flippy thing that had 0 issues in 4 years. So it's a little disappointing to be having these little problems right now. But other than those 2 issues, i absolutely love the phone!