Nexus One Activation Question


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  1. Fdelys

    Fdelys Member This Topic's Starter

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    So I was wondering if anyone could help me out with this problem.

    I ordered a Nexus One to Philly at 2:10 pm EST yesterday, shortly after the page went live. I was hoping to get my phone today, like many people, but I got my shipping notice this morning. Unfortunately, I will not receive my phone until tomorrow.

    Here's the problem: I need to cancel with Sprint before tomorrow (or I'm charged for a whole new billing cycle). I need to activate with T-mobile simultaneously, otherwise I lose my number.

    The T-mobile customer care representatives said they could do nothing, and Google doesn't even have a customer service line.

    The only thing I can think of is whether or not you can activate the phone before receiving it. Does anyone know if this is possible?

    Thanks..
     

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  2. jameskk

    jameskk Active Member

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    Sprint should prorate your billing so you'll just be charged for one day.
     
  3. Fdelys

    Fdelys Member This Topic's Starter

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    I actually was able to activate my phone number with t-mobile once I had gotten the shipping notice. The link is in the e-mail, and it worked even though I don't have my phone yet.

    This may be better than going through the hassle of trying to only pay for a day of service- I've noticed sometimes the customer care representatives are especially snotty when you mention you're canceling your service.
     
  4. raremage

    raremage Well-Known Member

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    Sprint specifically are a pain in the butt on this, and I think their normal policy is, if you enter the next billing period, they bill for the whole thing even if you cancel on day two.

    As for a solution - what if you go to TMo store and port your number to a free (or nearly free) phone. Then when the N1 arrives, just move the SIM?
     

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