Notifications go silent on the SkyrocketSupport

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  1. Moncho33

    Moncho33 Member

    Hi all,

    I am new to the forums, but not to Android.

    I recently changed my Motorola Atrix to a Samsung Skyrocket. I love the phone, however I am having a little problem. The Skyrocket will not make noise or vibrate for notifications (such as text, or email, facebook, twitter, etc) but will play ringtone for phonecalls. When I restart the phone, it will work maybe for a day, but after that, it stops working again. Sometimes after receiving a call the notifications will start working again. I've checked the volume settings, and the notifications and ringtone settings, and everything like that... it's all normal. Any suggestions? I've been searching in the forums, and other sites as well, but dont seem to find anything.
    The phone is rooted, but that's about it, stock rom.

    Any help would be really appreciated!


  2. Reggie3

    Reggie3 Well-Known Member

    I bet you have a app that is changing the settings.
  3. Mr. Ed

    Mr. Ed Well-Known Member

    very likely.

    are you using the stock notifications? or an app to select them (like zedge)
  4. Moncho33

    Moncho33 Member

    Hey, thanks for the replies!
    I am using the stock(system) ringtones. A friend had a similar problem on her Infuse and it was the Twitter for Android app, that caused the issue. I went ahead and deleted the Twitter for Android app and problem solved until today.
    I am using go sms for texts, but I had the issue when using the stock messaging app. I went ahead andd did a master reset on the phone but the issue is still happening.
    I am using the same apps as I did on the Atrix, nothing different.

  5. Mr. Ed

    Mr. Ed Well-Known Member

    When it is suspected that an app is causing the issue the best course of action is to testore apps one at a time after a reset plenty of time between each app so that you know it is working.

    Do also keep in mine that all phones and apps are not created equal... you may occassionally run into apps that work well on one device but that do not work well on others. are using go sms. I have seen one other user have this issue, he was using go smd

    I dont recall what we did to fix it but for now try uninstalling go sms.

    I suspect there is a conflict with selecting the notification soind in go sms vs the main memu
    Moncho33 likes this.
  6. Moncho33

    Moncho33 Member

    Thanks Mr Ed.

    I'll verify uninstalling go sms. The weird thing is that the issue is with all notifications, they all go silent, twitter, texts, facebook, emails, voicemail. Wouldn't think that one app should mess up all the others. But like you said all phones are made different.
    Thanks for the help, will keep you guys posted.
  7. Moncho33

    Moncho33 Member

    Hey guys,

    i deleted go sms and the issue went away for a day. Dont know what else to do. Any more ideas?

    Im going to ATT tomorrow and exchange it.
  8. Moncho33

    Moncho33 Member

    Didnt go to AT&T, I decided to do an Odin restore back to stock. So my phone is completely stock, unrooted. Seems that the issue was fixed.

    I also installed Go SMS again and seems to be working. What I did notice this time around, is that when I was setting up the notifications for the Facebook app, I noticed the option to choose from the Android System ringtones or from Go SMS. Maybe I had it set up to choose ringtones from Go SMS. Seems to be working fine now.

    Will give it a test for the next few days!

    Thanks for the help!
    Mr. Ed likes this.
  9. Moncho33

    Moncho33 Member

    So yeah, the phone began acting up again... Will take it back to AT&T during the weekend. Hope they have more white Skyrockets in stock.
  10. Mr. Ed

    Mr. Ed Well-Known Member

    that sucks :(

    I am sure they will get you all squared away tho

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